Privacy Policy Overview
How we collect, use, and protect your personal information
Introduction to Our Privacy Policy
At vorenqalith, protecting your personal data is a priority. This policy outlines how we handle your information and explains your rights regarding privacy and data protection in Australia.
We use your data solely for providing and improving our services. Our practices align with Australian privacy regulations to ensure responsible and secure management of your information.
Personal Data Collection Methods
We collect information directly when you share it with us and automatically through your interactions with our website and communications.
Directly Provided Information
- • Details you add when filling in our contact forms online
- • Information given during phone or email interactions
- • Contents of feedback or inquiry submissions
- • Documents voluntarily supplied for consultations
- • Full names, phone details, and email information
Automatic Data Collection
- • Technical data such as IP address and browser type
- • Cookies and similar technologies for analytics
- • Usage information about how you navigate the site
- • Device type, settings, browsers, and language
- • Information regarding communications preferences
How We Use Your Data
Collected information is used to communicate with you, provide advice, respond to requests, and enhance your experience on our website.
- • Responding to inquiries and providing requested information
- • Improving site navigation and services offered
- • Tailoring communications to your needs
- • Identifying potential service improvements
- • Protecting against misuse or unauthorised access
- • Complying with relevant legal requirements
- • Assessing aggregate site usage for improvements
Your privacy matters: We safeguard your data using security procedures and limit access to authorised staff members only, following legal requirements.
Sharing Your Personal Data
We do not share personal data except with your permission or if required by law. Third-party service providers access information only when necessary.
Involving Service Providers
When external partners support our technology or security, they adhere to data privacy obligations consistent with our own standards.
Legal Compliance
We share information only to comply with Australian law, court requests, or regulatory demands.
Anonymous Use of Data
Data that cannot identify you personally may be used for aggregate statistics or site improvement analyses.
Your Privacy Rights
Australian privacy laws grant you the right to access, correct, or delete your personal data. Please contact us if you wish to exercise these rights.
- • You may request access to your data at any time.
- • You can ask for corrections to be made to inaccurate data.
- • Request erasure of data no longer required for business
- • Obtain a copy of your data in a structured format
- • Object to certain uses of your information
- • Request restrictions on data use or processing
Contact our privacy team to ask questions or to exercise your rights as outlined in this policy document.
How We Secure Your Data
We implement technical and organisational safeguards, protecting data against loss, misuse, and unauthorised access.
Technical Security Measures
- • Encrypted data transfers via secure protocols
- • Protection against malware and vulnerabilities
- • Continuous monitoring for suspicious activities
- • Secure password and authentication processes
Organisational Safeguards
- • Staff training on privacy and security protocols
- • Restricted access to sensitive information
- • Data minimisation and purpose limitation
- • Regular policy and procedure reviews
Data Retention Practices
Personal information is retained only for as long as it is needed for business operations or legal compliance.
- • Retained during the client relationship period
- • Kept securely according to relevant guidelines
- • Stored only as needed for business or legal
- • Held in line with accounting standards
- • Used and retained only when consented to
After purpose completion, information is securely deleted or de-identified.
Cross-Border Data Transfer
Your personal information may be processed outside Australia, with safeguards in place to maintain Australian privacy rights.
- • Data transfer only when essential for service
- • Application of contract-based privacy controls
- • Adoption of equivalent data protection standards
- • Ongoing oversight of international providers
Cookie and Tracking Policy
Our site uses cookies for performance and personalisation. You can refuse cookies or adjust browser settings to control tracking.
Types of Cookies Used
- • Required for site security and functionality
- • Used for analytics and site improvement
- • Support user preferences and experience
- • Enable basic and enhanced site features
You can update cookie preferences or disable cookies through your browser at any time.
Privacy Policy Updates
We may update this policy periodically. Notices are provided in advance of major changes.
- • Notice posted clearly on our website
- • Updates communicated in your client portal
- • Policy effective date always referenced
- • Previous versions remain available for review
Changes are effective once published. Please review regularly.
Contact Regarding Privacy
If you have any privacy concerns, please contact our support team.
vorenqalith
Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Phone: +61 7 5920 1496
Email: content@vorenqalith.com
Last updated: October 23, 2025
Effective from: October 23, 2025